effective online therapy
Field Notes · Anxiety & Stress

4 Advantages of Online Therapy During the COVID-19 Pandemic

What is Online Therapy?

Within the past several months, mental health treatment in the US has shifted from nearly all face-to-face therapy sessions to almost exclusively teletherapy sessions.

Online therapy, also known as teletherapy, telepractice, or telehealth, is the online delivery of professional services from psychologists, psychiatrists, mental health professionals, counselors, and social workers through video conferencing. Throughout the United States, online therapy programs have gained immense popularity as a source of support in an otherwise isolating environment.

Advantages of Online Therapy

In response to the pandemic, the CDC has advised psychiatrists, psychologists, and all other licensed mental health providers to take steps to provide remote services. Additionally, relaxed regulations under the Health Insurance Portability and Accountability Act (HIPAA) and insurance companies have expanded patient access to online therapy, allowing new and current patients to meet with healthcare providers over online platforms.

Many of us are understandably experiencing increased mental or emotional strain brought on by the uncertainty of the COVID-19 pandemic, so reaching out for mental health support is a smart choice. Whether you’re looking to migrate your therapy sessions to an online platform or start therapy for the first time, online therapy can help you find comfort and strength.

1. Online therapy is convenient.

With a growing sense of anxiety, uncertainty, and isolation, many people who did not previously feel a need for mental health services are finding themselves unsure of how to deal with the current pandemic. While finding a new therapist may seem intimidating, the current situation is an opportune time to take advantage of low-threshold access to care. Teletherapy patients don’t have to worry about commuting from office to office, or searching among the limited number of clinicians near their work, commute, or home.

Convenience, which can make or break a patient’s decision to seek care, is also a key benefit associated with telepractice. Teletherapy allows patients and therapists to agree on their chosen treatment time and communication method—online video, text messages, live chat, or phone calls—that work for their situation. To access online counseling from home, all teletherapy clients need is an internet connection.

2. Online therapy is as effective as office-based therapy.

The current situation can be incredibly isolating for individuals dealing with pre-existing mental health conditions, including bipolar disorder, post-traumatic stress disorder, and substance use disorders. However, it is possible to maintain a robust digital support network. Over the last decade, teletherapy has slowly grown as a delivery model for professional health care services. That slower growth meant ample time to study its effectiveness. The bottom line is that research has found them equally effective.


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3. Online therapy allows patients to access a more comprehensive selection of therapists.

In response to the pandemic, the United States Department of Health and Human Services relaxed constraints that made it quite difficult for healthcare providers to meet with patients digitally because of privacy concerns under HIPAA.

With relaxed HIPAA regulations, accessing online therapy is less complicated and more convenient than ever. According to the American Psychological Association, relaxed HIPAA regulations create opportunities for people to more readily access mental health care. 

Teletherapy clients can also enjoy a more extensive selection of therapists with increased access to online therapy programs. Patients in rural areas can access teletherapy from the comfort of their own home instead of commuting to the closest provider who might be an hour or more away. Or, if you’re seeking private practice therapy in a city or need a specialized mental health treatment approach to support your specific needs, teletherapy allows more choices for you.

4. Online therapists are dedicated to supporting their patients.

The current pandemic has forced millions of people to avoid close contact with the people they interact with every day. With understandable paranoia and concern and an uncertain timeline, it’s normal to feel stressed and anxious.

Online therapy can serve as a source of connection and support in an environment that feels otherwise isolating. If you’re suffering from stress, anxiety, or burnout, teletherapy can help you manage your mental health and stay connected with the support you need.

Online counseling can also help patients maintain relationships from a distance. From couples therapy, psychodynamic psychotherapy, to cognitive-behavioral therapy (CBT), a licensed therapist can help you foster healthy relationships even if you’re physically apart.

Finding an Online Therapist

If you’re experiencing stress, anxiety, or burnout related to the current pandemic, don’t hesitate to reach out for support. At the Therapy Group of DC, we’re committed to providing online mental health services to new and current teletherapy clients. We know that it can be challenging to come to terms with the evolving uncertainty of the current situation, and our years of experience as a leading therapy practice have prepared us to offer you dedicated help and support during this time.

Our current teletherapy patients tell us that the transition to teletherapy has been relatively smooth. They also mention how it’s allowed them to focus on feeling and doing better while dealing with both stress and monotony. Using HIPAA-compliant systems, we’re readily able to offer the best online therapy programs for our patients.

Online therapy can serve as a powerful support system, especially during periods of acute stress. Although the transition to online therapy may feel uncomfortable at first, one of the experienced mental health professionals at the Therapy Group of DC can help you feel less alone and learn how to cope with the new and unsettling circumstances of the COVID-19 pandemic.

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Privacy Policy

Therapy Group of DC · Effective September 30, 2026

The short version

  • The only place this website collects personal information is the appointment scheduling assistant — and only what you choose to share there.
  • We use two analytics tools to understand what gets read: Google Analytics (which sets this site’s only cookies) and Ahrefs Analytics (which sets none). Google Analytics is linked to our Google Ads account so we can see whether any ads we run lead to appointment requests; ad personalization is off.
  • We don’t run social media pixels or remarketing, and we don’t sell your information or use it to target ads to you. There are no forms quietly collecting your details.
  • Questions, or want something corrected or deleted?

What this policy covers

This policy covers this website — therapygroupdc.com. It is not the privacy notice for therapy itself: if you become a client, your care is protected by federal and district health-privacy law, and you’ll receive our Notice of Privacy Practices as part of getting started. Nothing you read or click on this website creates a therapy relationship.

What we collect, and why

What you send us. If you email us, call us, or use the scheduling assistant (the “Make Appointment” button), we receive what you choose to share — typically your name, contact details, and what you’re looking for. We use it for exactly one purpose: responding to you and arranging care. The scheduling assistant is operated for us by WithTherapy, our scheduling provider, and the information you enter there goes to our practice and to the systems we use to manage appointments.

How the site gets used. Like most websites, we use analytics to understand which pages people read and where visitors come from — that’s how we decide what to write next. Google Analytics sets this site’s only cookies (named _ga and _ga_ZL758R38PL) and collects usage data such as pages visited, approximate location, and device type. Ahrefs Analytics collects similar aggregate usage data and sets no cookies at all.

Google Ads measurement. Our Google Analytics account is linked to our Google Ads account so we can see whether any ads we run lead to appointment requests. Because of that link, Google’s tag contacts Google’s advertising servers when a visit starts, which lets Google read a Google advertising cookie if your browser already has one; and when someone starts an appointment request, Google Analytics passes that event — not your name or contact details — to Google Ads. We have turned off ad personalization and Google’s signed-in-user matching (Google signals), and we don’t use any of this to build a profile of you or to show you ads elsewhere.

Accessibility preferences. The accessibility widget (accessiBe) lets you adjust how the site displays. If you use it, it stores your display preferences in your browser so they hold between visits.

What we don’t do

  • No social media pixels or buttons, and no advertising tags beyond the Google Ads link described above.
  • No remarketing — we will never follow you around the internet.
  • No selling or renting your information, ever, and no using it to target ads to you.
  • No comment forms, pop-up surveys, or newsletter capture.
  • Reading about a topic here tells us nothing about who you are — analytics reaches us as aggregate counts, not identified people.

The services behind the site

ServiceWhat it doesTheir policy
WithTherapyOperates the appointment scheduling assistantwiththerapy.com/privacy
Google Analytics 4Usage analytics, linked to our Google Ads account for ad measurement (ad personalization off)policies.google.com/privacy
Google AdsReceives appointment-request events from Google Analytics so we can measure our own ads; loads nothing on the site itselfpolicies.google.com/privacy
Ahrefs AnalyticsCookieless usage analyticsahrefs.com/legal/privacy-policy
accessiBeAccessibility widgetaccessibe.com/privacy-notice
VimeoPlays the video on our homepagevimeo.com/legal/privacy/policy
Google FontsDelivers the font for the scheduling button (loaded by the scheduling assistant)policies.google.com/privacy
CloudflareSecurity and content deliverycloudflare.com/privacypolicy
WP EngineHosts the websitewpengine.com/legal/privacy

Cookies

This site sets two cookies, both from Google Analytics (_ga, _ga_ZL758R38PL), used to distinguish visits in aggregate statistics. If you arrive here by clicking one of our Google ads, the same tag also stores two cookies (_gcl_aw, _gcl_gs) for up to 90 days recording that click, so the visit can be credited to the ad. Google’s advertising servers may also read a Google advertising cookie already set in your browser by other Google sites; this site doesn’t set one. You can block or delete them in your browser settings without affecting how the site works, or use Google’s opt-out browser add-on. If you use the accessibility widget, your display preferences are stored in your own browser, not sent to us.

Your choices and rights

You can browse this site without providing any personal information at all. If you have shared something with us — through the scheduling assistant, by email, or by phone — you can ask us what we hold, ask us to correct it, or ask us to delete it, by writing to . We’ll respond to reasonable requests promptly. Deletion requests may be limited where health-record or other law requires us to retain information.

Security and children

We use standard protections — encrypted connections (HTTPS) everywhere, and reputable providers for hosting and scheduling — and we limit what we collect in the first place, which is the best protection there is. This website is meant for adults and is not directed at children under 13; we don’t knowingly collect information from them.

Changes

When this policy changes, we’ll update it here and change the effective date at the top. We won’t quietly expand what we collect.

Who we are

District Psychotherapy Group PLLC (Therapy Group of DC)
1350 Connecticut Avenue NW, Suite 800
Washington, DC 20036 (USA)

Privacy contact: